Unable to delete User

Symptom: MTC will open a ticket because they are unable to delete a user due to work assignments existing for the user.

Cause of Issue: At this time, there currently is no root cause.

Fix: The steps below will assist the user in being able to remove the assignments and ultimately delete the user from the system.

1. Log into JDA Application Client
2. Go to Assignment Operations screen
3. Search by username.
4. Click on adjustments and delete all adjustments. 
5. Delete user assignments.  
6. Go to Schedule Operations and remove user from Schedule
7. Go to Report Group Maintenance, User Group Maintenance and remove the user from the groups. 
8. Go to Authorization Maintenance screen
9. Click Users
10. Search for the username
11. Click delete button
12. Confirm the deletion

*NOTE - This will require further research if the user still cannot be deleted, however, at the time of this writing the above steps work without issues.