There are times when work assignments need to be removed from a user. These are the steps to removing a user that has work assignments still assigned to them. When trying to remove a user it cannot be done due to work assignments still being assigned.
To successfully remove the user follow the steps below:
- Log into JDA Application Client
- Go to Assignment Operations screen
- Search by username.
- Click on adjustments and delete all adjustments.
- Delete user assignments.
- Go to Schedule Operations and remove user from Schedule
- Go to Report Group Maintenance, User Group Maintenance and remove the user from the groups.
- Go to Authorization Maintenance screen
- Click Users
- Search for the username
- Click delete button
- Confirm the deletion
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