Tracy Yee

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Activity overview

Latest activity by Tracy Yee
  • Tracy Yee created an article,

    How to remove a user with active assignments

      There are times when work assignments need to be removed from a user.  These are the steps to removing a user that has work assignments still assigned to them.  When trying to remove a user it ca...

  • Tracy Yee created an article,

    Unable to delete User

    Symptom: MTC will open a ticket because they are unable to delete a user due to work assignments existing for the user.   Cause of Issue: At this time, there currently is no root cause.   Fix: The ...

  • Tracy Yee created an article,

    How to resolve "Application blocked by Java security" error

    This article discusses How to resolve "Application blocked by Java security" error.   This can be corrected by adding the application URL to the Java exception list.  To do this follow the instruct...